First of all, sorry about the long absence but we promise it will be worthwhile. We’re returning with a solid concept and clearer themes. Faithful and devoted to you and to ourselves. Thanks for reading!
Do you have the faintest idea of who buys your products?
What do they like? What do they listen to? What do they loathe?
One of the most valuable components of a brand is knowing the public interested in the product. In fact, your job as brand owner is creating a personal relationship between “YOUR VISION” and “what your fans want.”
But… what does the Mexican entrepreneur answer when she is asked about her target?
This is a real excerpt that I have repeatedly found in many business plans and executive projects:
“According to INEGI data [equivalent of the U.S. Census Bureau], the Mexican population is divided into YYY urban population and CCC rural population, of which NNN% are female heads of household…”
Another:
“At a national level, XX% of entrepreneurs are male and employ between X and Y people.”
Good grief.
This is one of the principal reasons why Mexican SMEs fail: they have no idea who they are trying to sell their product to.
So we blame the economy but… honestly, how do you expect someone to take some of their money and give it to you, when you haven’t demonstrated the slightest bit of interest in knowing who that person is?
So, start by asking yourself the right questions…
What problem is my product addressing?
Who has this problem?
Why do they have this problem?
How does it affect them?
Who are these people?
Where are they?
Come on!… You can do it… Resist the temptation of looking for that information on Google or the U.S. Bureau of Labor Statistics.
Go out on the street and look for those people, have a cup of coffee where they drink their coffee, listen to their conversations, observe them…
How do they dress?
Anyway, I think you get the idea.
Get your butt off your chair and start by understanding your client so that you can convert him into a fan; a client buys, but buys whatever is cheapest, while a fan will buy what you have to offer because what you offer will speak directly to him.
![get fans ES tWv 0714](https://twistvox.wordpress.com/wp-content/uploads/2014/07/get-fans-es-twv-0714.jpg?w=300&h=225)
Tell us, what do you want to know about brands? We love listening to you… we are tWistvox and we are here for all you entrepreneurs out there!
@alejandroberea, guilty as charged: Obsessive entrepreneur, criminally over the top, unabashedly irreverent, eager mentor and public enemy #1 of all things boring.
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